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How to Make Your Site Sticky
Tags: Bookmarking, Keep Visitors Longer, Sticky Sites, Visitor Experience
When you are building your online business, one of the key
components you need to address is how to make your site
sticky. This means that you not only want to get Web
surfers to visit your site, but you want to make sure they
spend time exploring what you have to offer when they get
there.
If you have a situation where you are getting a lot of
traffic to your site but it isn’t converting to increased
sales, take a look at your site from the point of view of a
potential customer to try to determine where the difficulty
is. Then you can make corrections to make your site
stickier.
Is Your Site Easy to Navigate
When you first click on your own site, can you find your
way around quickly and easily If not, then you need to
make some changes. Keep in mind that people who are surfing
the Internet looking for information will click away if
they don’t find what they want to know in less than minute.
They may lose interest quicker than that!
Make sure that your site visitors know exactly how to get
where they are going by using a menu or tabs that clearly
indicate the page they link to. You also need to make sure
your site visitors can get back to a previous page or your
Home page if they end up in the wrong section of your site.
Tell Your Visitors What You Want Them to Do Next
Make it easy for your site visitors to know what action you
want them to take. It’s perfectly acceptable to put
something on your web site that says, Click Here, Buy
Now, or Learn More. Don’t keep them guessing about the
next step you want them to take. You are far better off
(and will see more revenue) if you tell your customers what
you want them to do than if you leave them to their own
devices.
Make it Easy for Customers to Contact You
Some people are quite comfortable with surfing the Internet
to look for information, but when it comes time to make a
purchase, they would rather place it by phone or go to a
brick and mortar location. If possible, give your customers
multiple options to communicate with you. Offering a live
chat option may be helpful, too; the customer can get the
information they need to make a decision right away,
instead of clicking off your site to get it elsewhere.
Tell Your Visitors to Bookmark Your Site
A potential customer will likely visit a few times before
making the decision to buy from you. Even if they were
really impressed with your site, how are they going to find
you again Tell your site visitors to be sure to bookmark
your site so they can visit again. Web surfers may think
they will remember your URL, but chances are they won’t.
Otherwise, you may have lost out on the opportunity to do
business with that person entirely, which is not your goal
when you are building a business online.
To your Success,
Harry






